The interview still remains one of the main methods for collecting information within the organization. In most organizations it is employed as part of the recruitment process, performance appraisal system, counseling or in grievance and discipline settings.

However in most organizations very little effective interviewing skills training is provided to employees. This course is designed to prepare individuals and trainers to introduce effective interviewing skills within any organization.

Learning Objectives

At the end of this module participants will be able to:
• Understand the importance of the interview to the organization.
• Identify the main types of interviews that are employed within the organization.
• Detail and be able to implement an effective Interview Process.
• Understand the importance and different types of questioning and listening skills.
• Identify and be able to avoid biases in interviewing.
• Implement four main types of interviews
- Recruitment
- Performance Appraisal
- Counseling
- Grievance/Discipline

Interviewing Skills Training Pack

- 84 Training Slides (customize if required - add logos, examples etc)

- 38 Page Comprehensive Participant Manual (print multiple copies)

- Highly Interactive Practical Exercises