Curriculae Customer Service – Glad I Could Help - Glad I Could Help illustrates to employees how to respond positively in difficult customer service situations. Employees will see the most common internal and external customer service situations, both over the phone and face-to-face. Everybody Wins: How to Turn Conflict into Collaboration ... ...emphasizes that conflict is inevitable because of a diverse workforce, constant change, stress from doing more with less, confusion over responsibilities, and miscommunication. Motivate Yourself. Identify & Achive your Goals Motivation: Dream It. Walk It. Believe It. can help you provide your employees with practical skills to help them achieve their goals at work and at home Project Management The ability to plan, resource, implement, measure and close a project is a critical business skill. ONE DAY TRAINING Programme "Exista oameni care traiesc intr-o lume de vis, si altii care se confrunta cu realitatea; iar apoi, exista aceia care o transforma pe una in cealalta" Douglas Everett Fatal error: require() [function.require]: Failed opening required 'nav_bar.php' (include_path='.:/usr/local/lib/php') in /home/hosting/pharmatraining/cursuri.php on line 224