Being able to effectively manage conflict can often determine the success or failure of an organization.

This practical managing conflict training pack will assist all employees in understanding and handling conflict situations within the organization.

Learning Objectives

At the end of this training module participants will be able to:
• Understand the relationship between conflict and the organization.
• Identify sources and types of organizational conflict.
• Appreciate different perspectives on conflict within organizations.
• Identify conflict outcomes to the organization.
• Employ various conflict handling strategies and styles.
• Handle conflict effectively.

Managing Conflict Training Pack

- 65 Training Slides (customize if required - add logos, examples etc)

- 32 Page Comprehensive Participant Manual (print multiple copies)

- Highly Interactive Practical Exercises